E-Bengkel Web Application

Business Process and Web View

The Challenge

Vehicle repair shops often struggle with fragmented workflows across various departments, from customer management to inventory tracking and payroll. To streamline operations, reduce inefficiencies, and improve customer experience, a digital solution was required that could manage everything from appointments to inventory, service scheduling, and sales—all within a single integrated system.

Our Solution

We developed an all-in-one platform, E-Bengkel, to support a wide range of automotive workshop operations. Our solution includes secure single sign-on, dynamic service and sales management, comprehensive inventory and purchasing modules, and robust payroll and finance tracking features. The system also enables seamless collaboration across multiple roles, from mechanics to accountants, ensuring that every aspect of the business process is synchronized and optimized.

Design Approach

Our design process started with in-depth research and design thinking to align the platform with automotive repair shop workflows. We created detailed business process designs, including: Application Overview, SOP, Database Design.

  • Single Sign-On: User management, branch management, Midtrans payment registration, and more.
  • Front Office: Vehicle and service management, discount systems, and customer registration.
  • Service Management: Service acceptance, mechanical scheduling, and parts inventory tracking.
  • Point of Sales (POS): Service and spare parts sales, payment processing, and reporting.
  • Inventory & Purchasing: Comprehensive spare parts and supplier management, with order and stock tracking.
  • Staffing: Employee data management, attendance tracking, and scheduling.
  • Payroll: Monthly payroll management, tax calculations, and reporting.
  • Accounting & Finance: Transaction management, invoicing, salary disbursement, and financial reporting.

Roles on System

The application accommodates 8 distinct roles including Owner, Front Office, Service Advisor, Mechanic, Warehouse Manager, Purchaser, Accountant, and Branch Head. Each role is tailored to meet the specific needs of automotive repair shop operations, enhancing efficiency and role-specific functionalities.

Website Look

The following is a website display of this application by displaying several modules.To see more details, you can visit the demo website in the about section.

Thank You

Thank you, you have looked at this project carefully. Hope you enjoy it! If you have any questions and are interested in this project, you can contact me on the Let's Talk button.

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E-Bengkel - PORTOFOLIO